THE ACADEMY OF PET CAREERS

TERMS OF USE

Last updated: July 7, 2026

 

OVERVIEW

This learning platform, located at learn.theacademyofpetcareers.com (the “Platform”), is operated by The Academy of Pet Careers LLC. Throughout the Platform, the terms “we,” “us,” “our,” and “APC” refer to The Academy of Pet Careers LLC. APC offers this Platform, including all information, tools, courses, course materials, and services available from it (the “Services”), to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing the Platform, enrolling in a course, or otherwise using any part of the Services, you agree to be bound by these Terms of Use (“Terms”), including any additional terms, conditions, and policies referenced here or available by hyperlink. These Terms apply to all users of the Platform, including students, prospective students, browsers, and any other visitors. Please read these Terms carefully before accessing or using the Services. If you do not agree to these Terms, you may not access the Platform or use the Services.

These Terms govern the general rules that apply to all of our courses. Individual courses may have their own additional or different terms, which are set out in the student’s enrollment agreement for that course. Where any term in an enrollment agreement conflicts with, adds to, or differs from these Terms, the enrollment agreement will always govern and control for that course. These Terms apply to the extent they are not superseded by the applicable enrollment agreement.

Any new features, tools, or courses added to the Platform are also subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to the Platform. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Platform following the posting of any changes constitutes your acceptance of those changes.

SECTION 1 – SCOPE AND ORDER OF PRECEDENCE

These Terms set out the general rules that apply to every person who accesses the Platform or enrolls in an APC course. Certain courses are also governed by a separate enrollment agreement that you enter into when you enroll. That enrollment agreement may contain course-specific terms, including terms relating to tuition, payment plans, schedules, attendance, equipment, certification requirements, cancellation, and refunds.

If there is any conflict or inconsistency between these Terms and your enrollment agreement, the enrollment agreement controls with respect to the course it covers. These Terms continue to apply to all matters not addressed by, or not in conflict with, that enrollment agreement.

SECTION 2 – PLATFORM TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and have given us your consent to allow any of your minor dependents to use this Platform.

You may not use the Services for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of your access to the Services.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse the Services to anyone for any reason at any time.

With the exception of payment card information, which is always encrypted during transfer over networks, you understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services or any course materials made available through the Platform, without express written permission from us.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 4 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Platform is not accurate, complete, or current. The material on the Platform is provided for general educational and informational purposes and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on the Platform is at your own risk.

The Platform may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of the Platform at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to the Platform.

SECTION 5 – MODIFICATIONS TO THE SERVICES AND PRICES

Prices for our courses and Services are subject to change without notice. We reserve the right to modify or discontinue the Services (or any part or content thereof) without notice at any time, subject to the terms of any applicable enrollment agreement.

Except as provided in your enrollment agreement, we will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services.

SECTION 6 – COURSES AND ENROLLMENT

Certain courses or Services may be available exclusively online through the Platform, and some may have limited enrollment capacity. We reserve the right, but are not obligated, to limit enrollment in our courses or the availability of our Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

All descriptions of courses and course pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any course at any time. Any offer for any course or Service made on the Platform is void where prohibited. Enrollment, course access, tuition, and related terms for a specific course are governed by that course’s enrollment agreement.

We do not warrant that the quality of any courses, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any enrollment or order you place with us. We may, in our sole discretion, limit or cancel enrollments per person or per household. In the event that we make a change to or cancel an enrollment, we may attempt to notify you by contacting the email and/or billing address or phone number provided at the time the enrollment was made.

You agree to provide current, complete, and accurate purchase and account information for all enrollments and purchases made on the Platform. You agree to promptly update your account and other information, including your email address and payment card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the Platform is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the Platform (including the release of new tools and resources). Such new features and/or Services will be subject to these Terms.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products, and Services available via the Platform may include materials from third parties. Third-party links on the Platform may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you transact. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 10 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you choose to provide feedback including any ideas, suggestions, concepts, processes, techniques, questions, answers, code or scripts, and other comments related to our Services, the Platform, proposed services, documentation, or business (“Feedback”), we will own and may use such Feedback without any restrictions or obligations to you, and you hereby waive any claim you have to ownership, compensation, monetary or otherwise.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You agree that your comments and submissions will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or the Platform. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the Platform is governed by our Privacy Policy. To view our Privacy Policy, please see https://learn.theacademyofpetcareers.com/pages/privacy-policy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Platform or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to course descriptions, pricing, promotions, offers, schedules, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel enrollments if any information in the Services or on the Platform is inaccurate at any time without prior notice (including after you have submitted your enrollment).

We undertake no obligation to update, amend, or clarify information in the Services or on the Platform, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Services or on the Platform should be taken to indicate that all information in the Services or on the Platform has been modified or updated.

SECTION 13 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms, the following general conditions apply to your use of the Services. You are responsible for your conduct and activity when using the Platform. You must ensure that you do not, either directly or indirectly:

We reserve the right to terminate your use of the Services or the Platform for violating any of the prohibited uses.

SECTION 14 – INTELLECTUAL PROPERTY AND COURSE CONTENT

All course materials made available through the Platform — including videos, text, images, assessments, workbooks, downloads, and other content (collectively, “Course Content”) — are owned by or licensed to APC and are protected by copyright and other intellectual property laws. Subject to your compliance with these Terms and your enrollment agreement, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Course Content solely for your own personal, non-commercial educational purposes for the duration of your enrollment or as otherwise stated in your enrollment agreement.

You may not copy, reproduce, record, screen-capture, download (except where a download is expressly provided), republish, distribute, sell, sublicense, or otherwise share the Course Content with any third party, or use it to build or deliver competing training or services, without our prior written permission. All rights not expressly granted to you are reserved by APC.

SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you, subject to the terms of any applicable enrollment agreement.

You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all courses and materials delivered to you through the Services are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall The Academy of Pet Careers LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any courses procured using the Services, or for any other claim related in any way to your use of the Services, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content posted, transmitted, or otherwise made available via the Services, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 16 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless The Academy of Pet Careers LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 17 – SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 18 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of these Terms for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using the Platform. Termination of these Terms does not by itself terminate your enrollment agreement, which is governed by its own terms.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate these Terms at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may accordingly deny you access to our Services (or any part thereof).

SECTION 19 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

These Terms, together with your enrollment agreement (where applicable) and any policies or operating rules posted by us on the Platform, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior versions of these Terms). As stated in Section 1, where these Terms conflict with your enrollment agreement, the enrollment agreement governs.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 20 – GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict-of-law provisions.

SECTION 21 – CHANGES TO TERMS OF USE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to the Platform. It is your responsibility to check the Platform periodically for changes. Your continued use of or access to the Platform or the Services following the posting of any changes to these Terms constitutes acceptance of those changes.

SECTION 22 – REFUNDS

Except as expressly provided in these Terms, in your enrollment agreement, under any applicable APC satisfaction guarantee, or as required by applicable law, all purchases and enrollments made through the Platform are final and non-refundable. Where your enrollment agreement sets out refund terms for a specific course, those terms govern the refund for that course. Any refund available under an APC satisfaction guarantee applies as described in the applicable enrollment agreement or program materials.

SECTION 23 – CONTACT INFORMATION

Questions about these Terms of Use should be sent to us at [email protected].

Our contact information is posted below:

The Academy of Pet Careers LLC

3550 West Clay Street

St. Charles, MO 63301

United States

Phone: (636) 778-4989